Boooo, CVS!!!!

I had some pictures on my computer that I wanted hard copies of, so I decided to use a local drugstore (DVS) to print the pictures.

I've printed pictures online before at WalMart and Target, and have always been fairly happy with them. My Christmas Cards this year were actually printed at Target; they were quick and cheap. So why did I go with a different store? Well, because CVS is 5 minutes from my houes, and Target is 20.

So, on Wednesday I uploaded the photos, selected the prints I wanted, and ordered them. And that's when the nightmare started......

First, because my order total wasn't 5.00 they tacked on an extra $1.50. OK, not such a big deal, but it would've been nice if they'd told me that up front.

Second, they decided it would take them 1 or 2 days to print my photos, and they didn't tell me THAT till after I ordered, either. Now, this is harder to accept. These were digital pictures, for heavens sake. There's no processing here. Just open the file and print it! It should take about 10 seconds......NOT 2 days. But, OK, whatever. I hadn't gotten furious yet.....

So this morning I get an email from CVS saying that my order had shipped. What? I think. Shipped? What the heck are they shipping to me?

Turns out that when you select a store where you want to pick up your prints, that does NOT mean that's the store that processes the order! Oh, no!!!! The photos are printed at some undisclosed location, and SHIPPED to the store where you want to pick them up, which takes ANOTHER TWO DAYS!!!!!

And just to reiterate..... these were digital pictures. Files, in fact. Could be emailed anywhere. Oh, and every CVS store has a photo processing center, where you can bring disks, cds, memory cards, etc to print your digital photos.

SO WHY THE HELL DON'T THEY JUST EMAIL MY FILES TO MY LOCAL STORE AND PRINT THEM THERE?!?!?!?!?!?!

Needless to say, I was a bit irked. I sent a nasty-gram to CVS telling them their digital photo services are abominable, cancelled my order, and about 2:40 pm placed it with the Target store that's near work.

I asked for them to be done in 2 hours. I got the order confirmation at 2:41 pm EST. I got the "Your order is ready" email at 2:50 pm, EST. Target, obviously, gets it.

I'm never using CVS again!